Privacy Policy
Introduction
At SUPA ("we", "our", "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at supa-market.jp or make a purchase from us.
Information We Collect
When you place an order or register on our site, we may collect the following information:
- Name and contact details (email address, phone number)
- Delivery address
- Payment information (processed securely — we do not store card details)
- Order history and preferences
- Device and browsing data (via cookies)
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and enquiries
- Send promotional emails (only with your consent)
- Improve our website and services
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as delivery partners) only to the extent necessary to fulfill your order.
Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect the functionality of our site.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at info@supa-market.jp.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@supa-market.jp.